Shipping
STANDARD delivery is completely free for orders over €120. For orders under €120, shipping will cost €3.90.
If you prefer EXPRESS shipping, the national delivery charge (Spain) is €6.95.
Standard Service: 3 to 5 business days from the time the package leaves the warehouse (excluding weekends and holidays). €2.90 up to €30 (free for orders over €30).
Express Service: €6.95. From 24 to 48 business hours for orders placed before 1:00 PM*; after 1:00 PM and on holidays, an additional 24 business hours. *Orders placed after 1:00 PM on Fridays and on weekends are delivered the following Tuesday.
We deliver throughout Spain (mainland Spain and the Balearic Islands, excluding the Canary Islands, Ceuta, and Melilla), Portugal (excluding the Azores and Madeira), Germany, France, Belgium, the United Kingdom (excluding the Channel Islands), Italy, the Netherlands, Austria, Poland, and Switzerland.
We ship to any country with different shipping conditions. You can find out more in the shopping cart by selecting the shipping country.
Returns are completely free. You can return your order within a maximum of 15 calendar days of receipt.
From the “Make a Return” link, you will be taken to our carrier’s website where you can choose between several return request options: take the package to a collection point or request home pickup. Fill out the form with your information, and your return label will be generated. Download and print the label and affix it to the box. Remember that each box requires its own label and delivery note. If you need more than one, print copies of the delivery note and repeat these steps to obtain as many labels as you need boxes.
You will receive your refund within a maximum of 14 calendar days using the same payment method you used.
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Pagos
There are several payment methods available in our online store.
Card (Visa, Visa Electron, Maestro, MasterCard, American Express) or PayPal: Pay with your PayPal account or with your credit/debit card quickly and securely.
You also have the option to defer your payments.
Prices may vary depending on the country you are purchasing from and will be indicated in the local currency. Prices include applicable taxes in each country. These prices may change at any time, but will not affect orders for which we have already sent an order confirmation.
By general regulation, our products already include VAT for Spanish territory (21%).
If you need to deduct this tax, please contact us at info@libertadavenue.com
Shipping and returns
Returns are completely free. You can return your order within a maximum of 15 calendar days of receipt.
From the “Make a Return” link, you’ll be taken to our carrier’s website where you can choose between several return request options: take the package to a collection point or request home pickup. Fill out the form with your information, and your return label will be generated. Download and print the label and stick it on the box. Remember that each box requires its own label and delivery note. If you need more than one, print copies of the delivery note and repeat these steps to obtain as many labels as you need boxes.
Within a maximum of 14 calendar days, you will receive your refund using the same payment method you used.
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You can contact us by email at info@libertadavenue.com or call us at +34 623 264 732