{"id":7623,"date":"2019-03-17T15:40:42","date_gmt":"2019-03-17T15:40:42","guid":{"rendered":"https:\/\/www.libertadavenue.com\/faqs\/"},"modified":"2025-07-18T12:48:45","modified_gmt":"2025-07-18T10:48:45","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.libertadavenue.com\/en\/faqs\/","title":{"rendered":"FAQ’s"},"content":{"rendered":"
[vc_row et_full_width=”true” et_row_padding=”true” parallax=”content-moving” css=”.vc_custom_1635114071023{margin-bottom: 100px !important;padding-top: 170px !important;padding-bottom: 190px !important;background: #c37d49 url(https:\/\/www.libertadavenue.com\/wp-content\/uploads\/2021\/10\/Lib-Ave-Oct-21-49.jpg?id=5023);background-position: center;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column et_column_color=”et-light-column”][vc_row_inner][vc_column_inner offset=”vc_col-lg-4 vc_col-md-6″][vc_column_text css=”.vc_custom_1635114132579{margin-top: 20px !important;}”]\n

FAQ’s<\/h1>\n

The most important thing in simple<\/h4>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1579116490670{padding-bottom: 80px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text]\n

Shipping<\/h3>\n[\/vc_column_text][vc_empty_space][\/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”What is the shipping cost?” tab_id=”1522322738673-aea3abb5-b800fe1b-0bf9″][vc_column_text]Standard delivery is completely free for orders from \u20ac 120. In purchases below \u20ac 120, the shipment will cost \u20ac 3.90.
\nIf you prefer an express shipment, the national cost (Spain) is \u20ac 6.95.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How much does the order arrive?” tab_id=”1635114360592-fa756e14-d17f”][vc_column_text]Servicio <\/strong>Est\u00e1ndar: de 3 a 5 d\u00edas laborables, desde que el paquete sale de almac\u00e9n (sin contar fines de semana y festivos). 2,90\u20ac hasta 30\u20ac (gratuito a partir de 30\u20ac) <\/p>\n

Servicio Express<\/strong>: 6,95\u20ac. de 24h a 48h laborables, para pedidos realizados antes de las 13h*, despu\u00e9s de las 13h y festivos, 24h laborables m\u00e1s. *pedidos desde el viernes a las 13h y fines de semana, se entregan a partir del martes siguiente. <\/p>\n

We deliver throughout Spain (Peninsula and Balearic Islands, excluding Canary Islands, Ceuta and Melilla), Portugal (excluding Azores and Madeira), Germany, France, Belgium, the United Kingdom (excluding the Channel Islands), Italy, Holland, Austria, Poland and Switzerland.<\/p>\n

We ship to any country with different shipping conditions. You can inform yourself in the purchase cart marking the country of shipping.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What are the return policies?” tab_id=”1522322738697-88e8c59b-62ccfe1b-0bf9″][vc_column_text]The return is completely free. <\/strong>You can return your order within a maximum period of 15 calendar days from receipt. <\/p>\n

From the \u201cMake return\u201d link you will reach the page of our carrier where you can choose several forms of return application: take the package to a collection point or request the collection at home. Fill in the form with your data and then your return label will be generated. Download and print the label and p\u00e9gala in the box. Remember that, each box needs its own label and Albar\u00e1n, if you need more than one, print copies of the Albar\u00e1n and repeat these steps to obtain as many labels as boxes you need. <\/p>\n

Within a maximum period of 14 calendar days you will receive the reimbursement through the same method you used to make the payment.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do You Ship Internationally?” tab_id=”1522322884722-77aa01b6-d3ecfe1b-0bf9″][vc_column_text]Wrote water woman of heart it total other. By in entirely securing suitable graceful at families improved. Zealously few furniture repulsive was agreeable consisted difficult. Collected breakfast estimable questions in to favourite it. Known he place worth words it as to. Spoke now noise off smart her ready. <\/p>\n

To shewing another demands to. Marianne property cheerful informed at striking at. Clothes parlors however by cottage on. In views it or meant drift to. Be concern parlors settled or do shyness address. Remainder northward performed out for moonlight. Yet late add name was rent park from rich. He always do do former he highly.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1579116498597{padding-bottom: 80px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text]\n

Paid<\/h3>\n[\/vc_column_text][vc_empty_space][\/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”What payment methods do you accept?” tab_id=”1555532166627-d18a27a7-6515″][vc_column_text]There are different payment methods in our online store.<\/p>\n

Card (Visa, Visa Electron, Master, Mastercard, American Express) or PayPal: pay with your PayPal account or with your credit\/debit card quickly and safely.
\nYou also have the possibility to postpone your payments.<\/p>\n

Prices may vary depending on the country in which you are buying and will be indicated in the local currency corresponding to the country in which you are buying. Prices include applicable taxes in each country. These prices can change at any time, but will not affect orders to which we have already sent an order confirmation.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you accept international credit card payments?” tab_id=”1555532166698-b9e07fe9-85b4″][vc_column_text]And.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is there any type of tax?” tab_id=”1555532166782-e41f6de6-d637″][vc_column_text]By general regulations our products already include I.V.A. of the Spanish territory (21%).
\nIf you need to deduct the tax please contact us at info@libertadavenue.com<\/a>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1579116504661{padding-bottom: 80px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text]\n

Shipments and returns<\/h3>\n[\/vc_column_text][vc_empty_space][\/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”I want to return my purchase, how do I?” tab_id=”1554865954832-7b4f4f32-3205″][vc_column_text]The return is completely free.<\/strong> You can return your order within a maximum period of 15 calendar days from receipt. <\/p>\n

From the \u201cMake return\u201d link you will reach the page of our carrier where you can choose several forms of return application: take the package to a collection point or request the collection at home. Fill in the form with your data and then your return label will be generated. Download and print the label and p\u00e9gala in the box. Remember that, each box needs its own label and Albar\u00e1n, if you need more than one, print copies of the Albar\u00e1n and repeat these steps to obtain as many labels as boxes you need.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How long does it take to receive reimbursement?” tab_id=”1554865954888-c3d499b3-2d6e”][vc_column_text]Within a maximum period of 14 calendar days you will receive the reimbursement through the same method you used to make the payment.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I cancel or change my purchase?” tab_id=”1554865954966-a58332cc-34e7″][vc_column_text](in progress)[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I get help if you need it?” tab_id=”1554865955032-f07c32a3-1c21″][vc_column_text]You can contact us info@libertadavenue.com<\/a> or call us +34 623 264 732<\/a>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row et_full_width=”true” et_row_padding=”true” css=”.vc_custom_1588132282993{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #f8f8f8 !important;}”][vc_column][vc_row_inner content_placement=”middle”][vc_column_inner offset=”vc_col-lg-offset-1 vc_col-lg-6″][vc_column_text el_class=”postline-large accent-color fancy-title”]\n

Contact<\/h6>\n[\/vc_column_text][vc_column_text]\n

Do you have more questions or doubts?<\/h2>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=”vc_col-lg-3″]\t\t
\n\t\t\tContact us at<\/span>\r\n\r\n\r\n<\/svg>\r\n<\/a>\n\t\t<\/div>\n\t\t\n\t[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row et_full_width=”true” et_row_padding=”true” parallax=”content-moving” css=”.vc_custom_1635114071023{margin-bottom: 100px !important;padding-top: 170px !important;padding-bottom: 190px !important;background: #c37d49 url(https:\/\/www.libertadavenue.com\/wp-content\/uploads\/2021\/10\/Lib-Ave-Oct-21-49.jpg?id=5023);background-position: center;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column et_column_color=”et-light-column”][vc_row_inner][vc_column_inner offset=”vc_col-lg-4 vc_col-md-6″][vc_column_text css=”.vc_custom_1635114132579{margin-top: 20px !important;}”] FAQ’s The most important thing in simple [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1579116490670{padding-bottom: 80px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text] Shipping [\/vc_column_text][vc_empty_space][\/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”What is the shipping cost?” tab_id=”1522322738673-aea3abb5-b800fe1b-0bf9″][vc_column_text]Standard delivery is […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7623","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.libertadavenue.com\/en\/wp-json\/wp\/v2\/pages\/7623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.libertadavenue.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.libertadavenue.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.libertadavenue.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.libertadavenue.com\/en\/wp-json\/wp\/v2\/comments?post=7623"}],"version-history":[{"count":4,"href":"https:\/\/www.libertadavenue.com\/en\/wp-json\/wp\/v2\/pages\/7623\/revisions"}],"predecessor-version":[{"id":8547,"href":"https:\/\/www.libertadavenue.com\/en\/wp-json\/wp\/v2\/pages\/7623\/revisions\/8547"}],"wp:attachment":[{"href":"https:\/\/www.libertadavenue.com\/en\/wp-json\/wp\/v2\/media?parent=7623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}